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Terms and conditions

1. Introduction
You are advised to read these General Terms and Conditions of Use (the "Terms") carefully before using the https://www.jacob.si website (the "Website").

By accessing the website, visitors to the website agree to these terms of use. This document sets out the terms and conditions of use of the website and constitutes a contract between the visitor/user and the provider JACOB d.o.o. The website https://www.jacob.si is operated by the company JACOB, inženiring, d.o.o., Ihanska cesta 3, SI-1230 Domžale, Mat.no. 1980955000, Dav.no. 62914677 (hereinafter referred to as the "Provider").

This Legal Document constitutes a valid and legally binding agreement between you and the Provider. If you do not agree to these terms of use, please leave this website immediately. The Terms of Use and the Privacy and Cookies Policy are mandatory and binding documents to which each visitor/user agrees when entering the website.

The term "you" means the visitor/user or customer of the website. We/our/us" means the provider. The terms "Terms of Use" means the general terms and conditions of use of this website. The General Terms and Conditions of Use deal with the operation of the website, the rights of the user and the business relationship between them.
2. Acceptance of the website terms of use
These Terms of Use and the Privacy and Cookie Policy together set out the terms and conditions that users accept when using the Website to obtain information, including texts, offers, suggestions, news, graphics, photographs and other materials contained on the Website (collectively, the "Content").

Your use of the Website is conditional upon your acceptance of these Terms of Use and your compliance with them. You will be deemed to have accepted these terms of use at the time of your first use of the website.

These terms of use apply solely to the use of the website and do not apply to any other legal relationship between you and the provider. Any information you obtain from the website is provided solely as a guide for the use of the website. All other possible individual legal relationships, partnerships, business relationships, collaborations, and the like will be subject to a separate individual agreement.

If you do not accept these terms of use, we advise you not to access or use this website.
3. Restrictions on the use of the website
The Provider grants you a personal, limited, non-exclusive and non-transferable right to use the Website for your personal and non-commercial use in accordance with these Terms of Use. As a condition of your use of the Website, you accept and acknowledge that you will not use the Website for any purpose that is unlawful, unethical or inconsistent with these Terms of Use and the purpose for which the Website was created.

The Provider reserves the right to investigate carefully any violations of these Terms of Use, threats and unauthorised use of the Website and will act accordingly and in any manner it deems appropriate, including reporting suspected unlawful conduct to the appropriate law enforcement authorities, regulators or other competent persons. If necessary and required by law, the Provider will disclose all relevant information to the aforementioned authorities, including personal names, email address, IP address, search history, etc.

You may not use the software to obtain information about other users' use of the website or to identify them. You may not duplicate the Website and/or represent yourself as the provider (JACOB Ltd.) and/or sell, rent, sublicense, lend, etc. any of the content on this Website unless expressly permitted by these Terms of Use.

You confirm that you will not carry out any activity which, in our judgment, would constitute a disproportionate or unreasonable burden on our website and related infrastructure or anything which would interfere with or impede the proper functioning of the website or attempt to circumvent our measures to restrict access to the website.
4. Website users and customers
To the fullest extent permissible by law, the Provider excludes its liability with respect to all content provided on this website, including information and materials available regarding user and visitor profiles, questions and answers, requests for information, user comments, etc.

You agree and acknowledge that you are fully responsible for all content provided by you to the Provider. The Provider does not guarantee the accuracy, integrity or quality of user profiles, content, comments, etc. (collectively: Information).
5. Exclusion of liability
The Provider makes no representations or warranties, express or implied, to the fullest extent possible under applicable law, as to the relevance, reliability, availability, timeliness and accuracy of the information, the content of the Website and the links to third party websites on our Website, except for the content and information expressly set out in these Terms of Use. The same applies to all information and content on this Website and graphics linked to the Website.

Information about goods and services provided on this website may be inaccurate or contain typographical errors. The Provider shall not be liable for any direct, indirect, consequential and/or other damages or loss of data, profits, goodwill or reputation, personal injury or any other damages arising out of:

I.) your access to and use of this website;
II.) inability to use the website;
III.) any information or content on our website other than that which is mandatory for the conclusion of a business relationship and which is required by law;
IV.) information from users or material on our website. This exclusion of liability applies regardless of whether the damage was caused by breach of contract, strict liability, negligence or otherwise.

Notwithstanding the above, the Provider shall always make available and transparently update the information set out in the following point.
6. Accessibility of information
The Supplier undertakes to provide the following information to the Buyer at all times:

I.) the identity of the company (name and registered office, registration number);
II.) contact details that allow the user to communicate quickly and efficiently (e-mail, telephone);
III.) the essential characteristics of the goods or services (including after-sales service and guarantees);
IV.) availability of items (each item or service offered on the website should be available within a reasonable period of time);
V.) the conditions for delivery of the goods or performance of the service (method, place and time of delivery);
VI.) the selling prices must be clearly and unambiguously stated and must show the amount of taxes, if any, and the cost of transport;
VII.) method of payment and delivery;
VIII.) the time validity of the offer;
IX.) the period within which it is still possible to withdraw from the contract and the conditions for withdrawal; in addition, if and how much it will cost the buyer to return the goods;
X.) an explanation of the complaint procedure, including full details of the contact person or customer service.

The Provider will contact the User by means of distance communication only if the User does not expressly object. Advertising e-mails will contain the following elements: they will be clearly and unambiguously identified as advertising messages, the sender will be clearly identifiable, and various campaigns, promotions and other marketing techniques will be identified as such. The terms and conditions for participation in them will also be clearly set out, the method of opting out of receiving advertising messages will be clearly presented, and the user's wish not to receive advertising messages will be explicitly respected by the provider.
7. User reviews and comments
User reviews or comments written by customers are part of the functionality of the website and are intended for the user community. The Provider allows any registered user of the website to write a review, which is reviewed by the Provider before final publication. The Provider will not publish reviews or contributions that are in any way offensive, obscene or, in the opinion of the Provider, do not provide any benefit to other users and visitors.

By submitting an opinion or comment, the user expressly agrees to the terms of use and authorises the provider to publish part or all of the text in all electronic and other media. The Provider has the right to use the content for an unlimited period of time and for any purpose that is in the Provider's commercial interest, including publication in advertisements or other marketing communications. The author of the opinion also declares and warrants that he/she is the owner of the material and moral copyright in the opinions and comments written and that he/she assigns these rights to the Provider on a non-exclusive and perpetual basis.
8. Prices
All prices include VAT unless otherwise explicitly stated. Prices are valid at the time of placing the order and have no predetermined validity. Prices are valid in the case of payment under the payment methods and conditions indicated. Despite our best efforts to provide the most up-to-date and accurate information, it is possible that a price may be incorrect. In this case, or in the event that the price changes during the processing of the order, the Provider will allow the Purchaser to withdraw from the purchase, while at the same time the Provider will offer the Purchaser a mutually satisfactory solution.
9. Disclaimer
The Provider shall use its best endeavours to ensure that the information published on its website is up-to-date and correct. However, certain information may change so quickly that the provider is unable to correct it in time.
10. Right of refusal, blocking of users, termination of the website
The Provider reserves the right to deny access to this website to any visitor at any time and to prevent the visitor from using the website in whole or in part. The Provider may do so if it has reasonable grounds to believe that:

I.) you have breached these Terms of Use and other rules;
II.) there is a potential legal risk or risk of negative exposure for the provider;
III.) it is no longer economical, feasible or acceptable to provide access to the website.

We will endeavour to notify you in a timely manner by email (if provided to us) of the termination of the website, the rejection of a user or the blocking of a user.
11. Intellectual property
This website and its content are the intellectual property of the provider, its partners or its authors and may not be used, copied, sold, leased, transferred or otherwise distributed or exploited for personal or commercial purposes without the express written consent of the rightful owner of the intellectual property rights, unless otherwise specified in these terms of use.

The https://www.jacob.si website, logo, images, text, website content, graphic design, databases and corporate identity are the intellectual property of the provider and/or its partners. All of the above belongs to and is the exclusive property of JACOB d.o.o. and/or its partners, including all material rights in texts, graphics, content, trademarks, databases, etc. created by third parties, contractors, employees, consultants of the provider and other partners. By accepting these Terms of Use, you agree that all of the foregoing is protected by copyright, trademark or other intellectual property rights.

You may use the JACOB trademark as a reference without explicit consent if you are referring to services already provided or performed by the provider. You may also use them for other purposes, provided that you enter into a contract with us and offer us appropriate compensation. Any other use, in particular commercial use, requires the express written consent of the provider.

It is forbidden to use any information obtained from the Provider, its customers or its business partners and consultants without the express written consent of the Provider. The same applies to copyright and other intellectual property rights of the Provider, its business partners, used for any purpose, in particular for commercial purposes.
12. Links to third party websites
Third-party websites are not under the control of the Provider and the Provider is therefore in no way responsible for the content of third-party websites and for links to other websites contained on third-party websites. Third party websites are subject to their own terms and conditions. Reference to third party websites on our website should not be taken as a recommendation, approval or endorsement of the third party website. The Provider excludes any liability for damages incurred by users through the use of third party websites.
13. Miscellaneous
No business, partnership, employment or other relationship is created between the parties by acceptance of these Terms of Use.

These terms and conditions, including our Privacy and Cookies Policy, govern the legal relationship between you and the provider solely in relation to the use of this website. In the event of a purchase being made through the website, a separate contract will be concluded or an invoice will be issued to the purchaser.

In the event that either party fails to exercise any right that it has under these Terms of Use, such failure by the party or user shall not be deemed to be a waiver of the right or a waiver of any other rights that it has as a user of the Website.

The Provider shall not be liable for any failure to comply with its obligations under these Terms of Use if such failure is due to any cause beyond the control of the Provider (Force Majeure).

If any provision of these Terms of Use is held to be unenforceable or invalid, that provision shall be limited or eliminated to the extent necessary to maintain these Terms of Use.

The Provider may transfer the rights and obligations under these Terms of Use to third parties without your consent.

These Terms of Use shall take effect from the moment you enter the Website and shall expire when you cease using the Website or when these Terms of Use expire.
14. Governing law and jurisdiction
The law of the Republic of Slovenia shall apply to the interpretation of the provisions of these General Terms and Conditions of Use and the Privacy and Cookies Policy. The parties shall resolve their disputes amicably. If this is not possible, the Slovenian courts shall have exclusive jurisdiction to resolve them.
15. Changes to the Terms of Use
The Provider reserves the right to change and update the Terms of Use on the Website at any time. It is your responsibility to make yourself aware of any changes. The date of the last change is at the bottom of this document. If you have any questions, please contact us at info(at)jacob.si. If these terms of use become unacceptable to you or you do not agree to them after they have been modified, please discontinue using the website. By using the website, you agree to the amended terms of use.
16. Contact, feedback and complaints
If you would like to contact us about the Terms of Use or the Privacy and Cookies Policy, please email us at info(at)jacob.si. You agree that your feedback may be used to improve and/or modify our website without any restriction or obligation to pay.
Last modified: September, 2024
JACOB d.o.o. specialises in the supply of professional outdoor heating and cooling systems.

Contact

Working Time

Mon. - Fri.
07:00 - 18.00
Sat., Sun. and public holidays.

Registered office of the Company

Ihanska cesta 3,
SI-1230 Domžale,
Slovenia (EU)
© 2025 Jacob d.o.o., all rights reserved.
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